Particle Counting Service Plans


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Particle Counting Service Plans

Maximize uptime every time with reliable performance you can count on

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WARRANTY PERIOD POST-WARRANTY PERIOD
Warranty Start-Up Care On-Site Calibration Services On-Site Protective Care
Customer Preferred Service Option
On-Site Comprehensive Care Bench Calibration Services5 Bench Protective Care5 Bench Comprehensive Care5
Labor and Travel for Repair
 
 
20% Off
 
 
20% Off
 
 
Certified Parts for Repair
 
 
20% Off
 
 
20% Off
 
 
Annual Calibration
 
 
 
 
 
 
Second Annual Calibration
 
 
 
 
Priority Onsite Response Time1
 
 
Remote Technical Support
 
 
 
 
 
 
 
 
Software & Engineering Updates2
 
 
20% Off
 
 
20% Off
 
 
Annual Operator Readiness Training3
 
 
Full ISO-21501-4 Calibration Service
 
 
 
 
 
 
Installation Qualification
 
Operational Qualification
 
Accidental Damage Coverage4 50% off 50% off 50% off
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included

optional at additional charge

  1. Contact your local service representative for response times.
  2. Includes modification types 1 & 2. Reliability updates include hardware, software and instrument modifications to recommended levels.
  3. Training performed at your facility by a Beckman Coulter field service engineer.
  4. Accidental damage to the instrument(s) that affects its functionality. Repair services for accidental damage are reduced by 50% including 50% on product replacement if deemed necessary.
  5. Services performed at certified Beckman Coulter Service Center. Cost for instrument return following calibration included in service fee.


BeckmanConnect Remote Service

BeckmanConnect remote service provides ample benefits, streamlining our quality service by allowing our technicians to diagnose and troubleshoot issues in real-time, keeping your instruments in top shape, and maximizing uptime and performance.

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Qualification Services

To help meet regulatory requirements, our certified service engineers are extensively trained in Installation Qualification and Operational Qualification (IQ/OQ) procedures and protocols.

  • Qualified installation services
  • Requalification services
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